Overview

PillBox is a mobile app designed to help older adults manage their medications and track their health with ease. The app provides persistent medication reminders, a daily calendar view for scheduled doses, and a medication list for better organization. Users can also customize medication icons, log health vitals, and generate health reports for easy sharing with caregivers or doctors.

Project Period

3 months

My Role

UI/UX Designer
Role Activities: Problem & Solution, Research, Competitive Analysis, User Persona, User Interviews, Information Architecture, User Flows, UI/UX Design, Wireframing, Prototyping
Tools: Figma, Notion, Adobe Illustrator, Adobe Photoshop

💭 the problem

Older adults face challenges managing medications and tracking health metrics due to cognitive issues like forgetfulness and the lack of effective reminder systems. These gaps result in missed doses, incomplete health tracking, and difficulties preparing for doctor’s appointments, which impacts their health outcomes and quality of life.

01
💊 Forgetting to Take Medications and Do Health Checks

How can we help older adults stay consistent with their medications and checking health vitals?

02
📋 Overwhelming Medications and Health Tracking

How can we simplify medication management for users taking multiple prescriptions and tracking their health?

03
📈 Difficulty Reviewing Health Data for Doctor's Visits

How can we make health tracking easier so users can confidently review and share health data?

01
💊 Forgetting to Take Medications and Do Health Checks

How can we help older adults stay consistent with their medications and checking health vitals?

02
📋 Overwhelming Medications and Health Tracking

How can we simplify medication management for users taking multiple prescriptions and tracking their health?

03
📈 Difficulty Reviewing Health Data for Doctor's Visits

How can we make health tracking easier so users can confidently review and share health data?

🎯 the solution

PillBox is a mobile app designed to help older adults manage their medications and health tracking with ease. By providing persistent reminders, a structured medication list, and clear health summaries, the app ensures users stay on top of their daily routines. With a focus on accessibility and simplicity, PillBox streamlines medication adherence and health tracking into a seamless experience.

01
💊 Persistent Critical Medication Reminders

PillBox helps users stay consistent with their medications by offering customizable, recurring reminders with multiple notification intervals, ensuring doses are never missed.

02
📋 Simplified Medication & Health Tracking

A medication list and daily calendar allow users to easily manage multiple medications and log health vitals, reducing the burden of tracking complex schedules.

03
📈 Clear Health Reports & Data Summaries

PillBox generates easy-to-read health summaries and reports, helping users review trends and share organized health data with their doctors for more effective medical consultations.

01
💊 Persistent Critical Medication Reminders

PillBox helps users stay consistent with their medications by offering customizable, recurring reminders with multiple notification intervals, ensuring doses are never missed.

02
📋 Simplified Medication & Health Tracking

A medication list and daily calendar allow users to easily manage multiple medications and log health vitals, reducing the burden of tracking complex schedules.

03
📈 Clear Health Reports & Data Summaries

PillBox generates easy-to-read health summaries and reports, helping users review trends and share organized health data with their doctors for more effective medical consultations.

Research

Managing medications can be a burden for older adults, often leading to non-adherence and increased health risks. Research highlights the importance of medication adherence for older adults with chronic conditions, with tele-pharmacy services improving compliance. Interviews revealed that users need recurring critical reminders, customizable notification intervals, and the ability to track health vitals. Additionally, graphs and historical data help users monitor trends and prepare for doctor’s appointments.

Competitive analysis

I analyzed three competitor apps to identify common features and usability gaps. While they offer medication lists and reminders, inconsistent implementations highlight an opportunity for PillBox to provide a more seamless and accessible experience.

Core Features
Challenges & Gaps
Opportunity for PillBox

This is an opportunity for PillBox to streamline medication management into a unified, end-to-end workflow tailored for older adults.

Unlike competitors with fragmented implementations, PillBox can simplify daily routines by enabling seamless transitions between reminders, health tracking, and reports. By prioritizing accessibility, PillBox ensures an intuitive and inclusive experience that better meets the needs of older adults.

User Persona

Based on research on medication apps for older adults, I created a user persona that embodies the target user.

User interview

To validate the user persona and my assumptions, I conducted interviews with 3 members of the target audience who embody the user persona. On the right are actual quotes from the interviews.

information architecture

Based on insights from competitive analysis, research, and user interviews, I developed an information architecture that outlines the app’s core features and navigation structure. This ensures a seamless and intuitive experience, prioritizing ease of use, accessibility, and efficient task completion for older adults.

user flow

Lofidelity & midfidelity wireframes

the design solution

The PillBox prototype starts on the iPhone home screen with a medication reminder. To simulate the persistent critical reminder system, users must tap through to progress to the next screen. Once the medication is "Taken" the app opens to reveal the app prototype.

prototype

Persistent Critical Reminders

The PillBox prototype starts on the iPhone home screen with a medication reminder. To simulate the persistent critical reminder system, users must tap through to progress to the next screen. Once the medication is "Taken" the app opens to reveal the app prototype.

Daily Calendar Home

The Daily Calendar Home displays medications in a vertical list, allowing users to mark tasks as completed.

Research shows older adults prefer familiar, real-world interactions, making this design intuitive and effective for managing daily medication routines.

Pill Box

The PillBox feature provides a comprehensive view of all medications the user is currently taking and has previously taken. This organized overview allows users to easily track their medication regimen, ensuring accurate record-keeping and better health management.

Custom Medication

The Custom Medication feature lets users personalize entries by selecting icons that match their actual medication, aiding visual recognition. They can also edit dosage, frequency, and other details for accurate medication management.

Health Log

The Health Log feature allows users to track key metrics like weight, blood glucose, and blood pressure, addressing primary concerns from user interviews. Reminders help ensure consistent monitoring, promoting better health management.

Health Reports and Sharing

The Health Reports and Sharing feature allows users to view their collected health data in easy-to-read graphs and detailed logs for each metric. Based on user interviews, sharing this information with doctors or healthcare providers is crucial, so the app includes a share button to facilitate the seamless sharing of health reports.

Research

Managing medications can be a burden for older adults, often leading to non-adherence and increased health risks. Research highlights the importance of medication adherence for older adults with chronic conditions, with tele-pharmacy services improving compliance. Interviews revealed that users need recurring critical reminders, customizable notification intervals, and the ability to track health vitals. Additionally, graphs and historical data help users monitor trends and prepare for doctor’s appointments.

Competitive analysis

I analyzed three competitor apps to identify common features and usability gaps. While they offer medication lists and reminders, inconsistent implementations highlight an opportunity for PillBox to provide a more seamless and accessible experience.

Core Features
Challenges & Gaps
  • Medication List that organizes perscriptions.
  • Drug Database Integration that provides easy drug search feature and medication details.
  • Critical Reminders to ensure timely medication.
  • Inconsistent Implementation leading to usability issues
  • Not always optimized for older adults.
  • Fragmented Workflows making navigation complex.
  • Lack of customization in reminders and medication tracking.
Opportunity for PillBox

This is an opportunity for PillBox to streamline medication management into a unified, end-to-end workflow tailored for older adults.

Unlike competitors with fragmented implementations, PillBox can simplify daily routines by enabling seamless transitions between reminders, health tracking, and reports. By prioritizing accessibility, PillBox ensures an intuitive and inclusive experience that better meets the needs of older adults.

User Persona

Based on research on medication apps for older adults, I created a user persona that embodies the target user.

User Interview

To validate the user persona and my assumptions, I conducted interviews with 3 members of the target audience who embody the user persona. On the right are actual quotes from the interviews.

Information architecture

Based on insights from competitive analysis, research, and user interviews, I developed an information architecture that outlines the app’s core features and navigation structure. This ensures a seamless and intuitive experience, prioritizing ease of use, accessibility, and efficient task completion for older adults.

User FLow

lo-fi & Midfidelity wirerfames

the design solution

The PillBox prototype starts on the iPhone home screen with a medication reminder. To simulate the persistent critical reminder system, users must tap through to progress to the next screen. Once the medication is "Taken" the app opens to reveal the app prototype.

Persistent Critical Reminders

The Persistent Critical Reminders feature, informed by user interviews, tackles the issue of missed medications even after an initial reminder.

It sends notifications before, at, and persistently after the scheduled time if the user delays taking their medication. This ensures users stay on track with their regimen, reinforcing adherence through continuous, customizable alerts.

Daily Calendar Home

The Daily Calendar Home displays medications in a vertical list, allowing users to mark tasks as completed.

Research shows older adults prefer familiar, real-world interactions, making this design intuitive and effective for managing daily medication routines.

Pill Box

The PillBox feature provides a comprehensive view of all medications the user is currently taking and has previously taken. This organized overview allows users to easily track their medication regimen, ensuring accurate record-keeping and better health management.

Custom Medication

The Custom Medication feature lets users personalize entries by selecting icons that match their actual medication, aiding visual recognition. They can also edit dosage, frequency, and other details for accurate medication management.

Health Log

The Health Log feature allows users to track key metrics like weight, blood glucose, and blood pressure, addressing primary concerns from user interviews. Reminders help ensure consistent monitoring, promoting better health management.

Health Reports and Sharing

The Health Reports and Sharing feature allows users to view their collected health data in easy-to-read graphs and detailed logs for each metric. Based on user interviews, sharing this information with doctors or healthcare providers is crucial, so the app includes a share button to facilitate the seamless sharing of health reports.